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Free Shipping

Unlike many other web sites that have special rules and lots of fine print, offers free shipping on all orders placed on our website, with no minimum order sizes or special exceptions. Just because shipping is free doesn't mean it should take a long time. Voltex understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from Voltex, you can expect to receive your order within 1-3 business days.

Orders placed online before 4pm on a business day will be despatched the same day

  • Deliveries to your address will occur between 7:00am - 5:00pm, Monday to Friday. Saturday delivery available on request.
  • A street address or PO Box is required for delivery.
  • We can ship with NZ Couriers, Courier Post or PBT. Just let us know your preference!
  • We do not ship internationally unless by special arangement.
lifetime return

Free Lifetime Returns

If you no longer require any unused product you bought, or you're not 100% satisfied, you can return them to us for a full credit. All we ask is that you send the items back to us in the original packaging, in saleable condition and packed in a suitable outer carton.

Once your return is received and processed in the warehouse (usually within 48 hours of receipt here), you will receive a credit for the items you returned.

How to Return:

  • Give one of the Team a call on 0800 55 66, send a live chat message, SMS 021 100 5371, email [email protected] or fill out the Returns form below with the items you'd like to return
  • We’ll then send you a return authority and Courier Ticket
  • Once you have packed the parcel, then simply either:
  1. Give it to your local CourierPost driver next time they deliver to you, or
  2. Drop the package into your local Post Shop or…
  3. Give us a call and we will arrange it for a time that suits you.

Just follow the steps in the process, we'll pay the freight, and we'll credit it to your account when it gets here, normally within 48hours of receipt.

The Address for Returns is

Voltex Electrical Distribution Centre
92 Vickery Street
Te Rapa

Returns Form

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